Privacy Policy

Privacy Policy

This Privacy Policy outlines how Emisakura ("the Store," "we," or "us") collects, uses, and discloses your personal information when you use, visit, make a purchase from, or contact us through our website ("the Site") (collectively, "the Service").

"You" refers to all users of the Service residing in Japan.

By using the Service, you consent to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

Changes to This Policy

This Privacy Policy may be updated from time to time as needed. We will notify you of any changes by updating the "Last Updated" date at the top of this page.

Information We Collect and Its Purpose

Personal Information You Provide Directly

・Your name, billing and shipping address
・Phone number, email address
・Order details and payment information
・Account login credentials
・Contents of inquiries, reviews, and consultations

Information Collected Automatically

When you use the Site, we may automatically collect the following information:

・Usage data (pages viewed, clicks, browsing history)
・Device and browser information
・IP address
・Cookies and similar tracking technologies

Information Obtained from Third Parties

We may obtain information from the following third parties:

・Shopify (our e-commerce platform)
・Payment processors
・Marketing partners
・Analytics and advertising service providers

Purpose of Using Information

We use your information for the following purposes:

・Processing orders and shipping products
・Creating and managing your account
・Providing customer service and responding to inquiries
・Sending marketing communications (you can opt-out at any time)
・Detecting fraud and ensuring service security
・Improving and personalizing your shopping experience

Disclosure of Information

We may share your information in the following situations:

・Service providers (hosting, payment processing, logistics, etc.)
・Marketing and advertising partners
・Professional advisors (legal, accounting)
・Law enforcement agencies and regulatory authorities when required by law
・Transfer of business (due to merger, sale, etc.)

We do not sell your personal information.

International Data Transfers

Some of our service providers may process personal information outside of Japan. When we transfer personal data across borders, we implement appropriate safeguards, including:

・Entering into Standard Contractual Clauses (SCCs)
・Complying with applicable requirements for cross-border data transfers
・Transferring to countries/regions with data protection standards equivalent to Japan

Cookies and Tracking

We use cookies for the following purposes:

・Operating and improving the Site
・Remembering your preferences
・Analyzing usage patterns
・Delivering personalized advertisements

You can manage cookies through your browser settings. Where required by law, we will obtain your consent before setting non-essential cookies.

Retention of Personal Information

We retain your personal information only for as long as necessary for the following purposes:

・Fulfilling orders
・Complying with legal and tax obligations
・Resolving disputes
・Enforcing agreements

Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18 without parental consent.

Your Rights Under Japanese Personal Information Protection Law

Under the Act on the Protection of Personal Information ("Personal Information Protection Act"), you have the following rights:

・Confirmation of collected, used, and disclosed personal information
・Access to your personal data
・Correction of inaccurate data
・Request for deletion of personal data
・Cessation of use or provision of personal information to third parties
・Request for notification of the purpose of use of personal data
・Data portability (request for disclosure in electronic record)
・Freedom from disadvantageous treatment for exercising these rights

To exercise these rights, please contact us at:

📧 info@emi-sakura.com

Complaints and Inquiries

If you have any complaints regarding our handling of personal information, please contact us first at:

📧 info@emi-sakura.com

If your concern is not resolved, you may also consult with the Personal Information Protection Commission.

Personal Information Protection Commission
Website: https://www.ppc.go.jp/

Contact Us

If you have any questions about this Privacy Policy or wish to exercise the rights mentioned above, please contact us at:

📧 info@emi-sakura.com